Privacy Policy
This Privacy Policy applies to www.leonleo.com, which is owned and operated by (INC) ("LEO n LEO"). It outlines how LEO n LEO collects and uses the personal information you provide on our website, www.leonleo.com. Additionally, it details the options available to you concerning our use of your personal information, as well as how you can access and update this information.
Information Collection and Usage
Leo N Leo is dedicated to ensuring the accuracy, confidentiality, and security of your personal information. To guide our handling of customer information, we have established clear Privacy Principles. Leo N Leo collects personal details such as your name, email, phone number, address, geo-location, and billing information, including credit card and billing address, to fulfill orders, deliver requested products, manage your inquiries, and provide services. The purposes for collecting customer information will be identified before or at the time of collection, and the information gathered will be limited to what is necessary for these specified purposes.
Information sharing
We will only share your personal information with third parties who provide services on our behalf to support our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us, and only as outlined in this privacy policy. Services may include fulfilling orders, delivering packages, processing payments, providing customer service, sending marketing communications, and fulfilling subscription services.
Leo N Leo does not sell, share, or distribute customer information to any third-party organization. The knowledge and consent of the customer are required for the collection, use, or disclosure of customer information, except where required or permitted by law, such as to comply with a subpoena, legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request. In certain situations, Leo N Leo may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Data Retention
Customer information, including geo-location, will be stored only for the necessary period to fulfill the purpose of its collection, comply with legal obligations, resolve disputes, and enforce agreements.
Accuracy of Information and Opt-out Options
Customer information will be retained as needed to serve its intended purposes. Upon request, Mstudio will confirm whether we hold any of your personal information. Customers will be informed about the existence, use, and disclosure of their information and will have access to review it. You may verify the accuracy and completeness of your information and request amendments, corrections, updates, or deletion by emailing contact@leonleo.com. We will respond to access requests within a reasonable timeframe.
If you wish to unsubscribe from our services, newsletters, or stop receiving promotional and marketing emails, you may do so by following the unsubscribe instructions in each email or by contacting us at contact@leonleo.com. We collect location-based information to display the nearest store to your location, sharing it solely with our mapping provider for this purpose. We use HTML5 to determine GPS coordinates (latitude/longitude) but do not store these coordinates.
Protection of Customer Information
We take the security of your personal information seriously and adhere to widely accepted standards to safeguard any data you submit to us, both during transmission and upon receipt. However, it's important to note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute protection. For any questions regarding security on our website, please reach out to us at contact@leonleo.com.
Cookies and Other Tracking Technologies
Leo N Leo and our marketing partners, affiliates, analytics providers, or service providers use technologies such as cookies and similar tools. These technologies assist in analyzing trends, managing the site, tracking users’ activities across the site, and gathering demographic insights about our user base. We may receive individual and aggregated reports based on the data collected through these technologies.
We use cookies to support our contact forms and remember users’ preferences (e.g., service options). You can control cookie use at the individual browser level. If you choose to reject cookies, you may still access our site, but certain features or areas may be limited.
Links to Third-Party Sites
Our site contains links to other websites, which may have privacy practices different from those of Leo N Leo. Any personal information you provide on these sites is managed by their own privacy policies. We encourage you to review the privacy policy of each website you visit to understand how your information will be handle.
Testimonials
We feature personal testimonials from satisfied customers on our site, along with other endorsements. With your permission, we may display your testimonial along with your name. If you’d like to update or remove your testimonial, please contact us at contact@leonleo.com.
Social Media Features
Our website integrates social media features, like the social media "Like" button and other widgets. These features may gather certain information, such as your IP address and the specific page you are viewing on our site, and may also set a cookie to ensure proper functionality. Social media features and widgets are either hosted by a third party or directly on our site. Your interactions with these features are subject to the privacy policies of the respective companies that provide them.
Policy Updates
We may revise this privacy policy to reflect changes in our information practices. If we make significant updates, we will notify you via email (using the address linked to your account) or through a notice on this site before the changes take effect. We recommend checking this page periodically to stay informed about our current privacy practices.
Privacy Statement
We are committed to respecting and safeguarding your privacy. Your personal information, including name, address, and other identifying details, is used solely by Leo N Leo and is never sold or shared with third parties. Your credit card information is securely stored and accessible only to an authorized Leo N Leo manager.
HANDLING CUSTOMER COMPLAINTS AND SUGGESTIONS
If you have any questions or concerns regarding our privacy practices or the principles outlined above, please feel free to contact our designated privacy officer at contact@leonleo.com