Cancellation Policy:
Your appointment is reserved exclusively for you, so we kindly ask for at least 24 hours' notice if you need to reschedule or cancel. Please note the following fees for late cancellations or no-shows:

Less than 24 hours' notice: 50% of the service cost (manicure, pedicure, or both).
Less than 4 hours' notice: 100% of the service cost.
No-show: 100% of the service cost.
We appreciate your understanding and cooperation!


Late Arrival Policy:
We kindly ask that you arrive on time for your appointment to ensure the best service experience. Please be aware that arriving late may affect the services we can provide:

Up to 15 minutes late: Your appointment will proceed with a manicure/pedicure and one color polish.
Up to 25 minutes late: We can only provide a manicure/pedicure; gel polish will not be applied.
More than 30 minutes late: If you arrive more than 30 minutes late, we may need to cancel your appointment entirely. This will be treated as a "No Show," and you will be charged 100% of the service cost.


Short-Notice Appointments:
For appointments made within 24 hours, we ask that you provide at least 6 hours' notice if you need to cancel. Failure to do so will result in the following charges:

Canceling with less than 6 hours' notice: 100% of the service cost (manicure, pedicure, or both).
Canceling with 6 or more hours' notice: 50% of the service cost.


24-Hour Cancellation Policy:
We kindly ask for your understanding and cooperation with our strict 24-hour cancellation policy. When appointments are missed or canceled without sufficient notice, we lose the opportunity to serve other clients, including those on our waiting list.


Thank you for helping us maintain a smooth and fair scheduling system for everyone!
We appreciate your understanding and cooperation!


For more information on our cancellation policy and refunds, please refer to the bottom of the main page "Refund and Cancellation Policy"